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Customer Reviews (550 Results)

Antarctica

5uyolijgh...

5uyolijgh

F

fdsv Review on Mazda ATENZA SPORT WAGON on Nov, 21 2025

Kenya

Great experience ove...

Great experience overall! The car was exactly as advertised, and the process was straightforward, though there was a slight delay in shipping.

FN

Fredrick Ngugi Review on Toyota SUCCEED VAN on Nov, 06 2025

India

Eer...

Eer

G

Guest Review on Toyota PIXIS SPACE on Jul, 01 2025

Kenya

Communication was a ...

Communication was a bit slow during the holiday week, which made me nervous. Once things picked up, SAT Japan handled everything professionally. The car I received was clean, reliable, and affordable.

LW

Lawrence Wekesa Review on Mitsubishi DELICA D2 on May, 04 2025

Kenya

The radio system was...

The radio system wasn't working correctly when I got the car. SAT Japan told me this was noted in the inspection sheet, which I had missed. Lesson learned to read everything closely, but overall, the car is solid and clean.

DK

Derrick Kiplagat Review on Toyota C-HR on May, 03 2025

Kenya

Everything was good ...

Everything was good except the battery was weak when the car arrived.SAT Japan compensated me for a replacement after I shared a receipt. I was really impressed with how they handled the issue and great customer care. Definitely recommended!

CO

Collins Obuya Review on Toyota VITZ on May, 02 2025

Kenya

The interior had a s...

The interior had a small stain on the back seat that was not visible in the photos. Customer support was polite and offered me a discount on my next purchase. Overall, I appreciate how they handled it, that was a positive experience.

IO

Isaac Omondi Review on Toyota COASTER on May, 02 2025

Kenya

Shipping took a bit ...

Shipping took a bit longer than expected due to customs delays, which stressed me out. But SAT Japan kept in touch and provided all the documents I needed. Once the car arrived, it was in excellent condition and worth the wait.

EN

Eric Njenga Review on Toyota PASSO on May, 01 2025

Kenya

I had trouble unders...

I had trouble understanding the import process at first, as there was a lot of paperwork. SAT Japan walked me through it and sent detailed guidance and support. Now that it's all done, I'd happily go through it again.

AK

Amos Kipchumba Review on Mazda CX-8 on May, 01 2025

Kenya

I was nervous about ...

I was nervous about confidential prices, but SAT Japan was fine with everything. All fees were explained, and there were no surprises at the port. I really appreciate their honesty, and I definitely recommend them for first-time buyers.

SO

Stephen Omondi Review on Toyota PROBOX VAN on Apr, 15 2025

Kenya

The car had a minor ...

The car had a minor scratch on the back bumper that wasn't clearly shown in the photos. SAT Japan offered a partial refund and apologized for the oversight. I am still happy with the car. Overall, it drives great and was a good deal.

AO

Allan Okello Review on Toyota PROBOX VAN on Apr, 15 2025

Kenya

I didn’t know my c...

I didn’t know my country’s rules for car imports. SAT Japan explained it clearly and made sure I followed the law. Everything went well. I definitely recommended it to my family.

SK

Samuel Kamau Review on Toyota SIENTA on Apr, 14 2025

Kenya

There are many scams...

There are many scams online, so I was scared. But SAT Japan is honest and real. They sent me all the car details, and it arrived as promised.Recommend 10/10.

AN

Anthony Njuguna Review on Mazda CX-8 on Apr, 14 2025

Kenya

Finding the right mo...

Finding the right model was difficult, but SAT Japan had a great selection and helpful filters. They even suggested cars based on my budget and priorities. I ended up with a beautiful Toyota that is running like a dream!

AK

Alex Kiprono Review on Toyota COROLLA FIELDER on Apr, 14 2025

Kenya

I was worried about ...

I was worried about buying a Van online, but SAT Japan made the whole process simple and smooth. They replied to all my questions and even sent detailed photos and reports. The car arrived exactly as defined, and I am super happy with the service!

VN

Victor Ndungu Review on Toyota HIACE VAN on Apr, 14 2025

Kenya

I don’t speak Japa...

I don’t speak Japanese, so I thought it would be hard. But SAT Japan spoke clear English. Communication was easy and smooth. I will definitely be a repeat customer.

MM

Martin Muthoka Review on Toyota COROLLA FIELDER on Apr, 13 2025

Kenya

I had some concerns ...

I had some concerns about shipping delays, but SAT Japan kept me updated every step of the way. Customer support was really responsive, and the tracking system was reliable. My car arrived earlier than expected and in perfect condition!

EK

Eric Kariuki Review on Toyota VOXY on Apr, 13 2025

Kenya

I was not sure if se...

I was not sure if sending money to another country was safe. But SAT Japan used secure payment methods. Everything went fine. I trust them now.Surely recommended.

BM

Benard Makokha Review on Toyota PROBOX on Apr, 12 2025

Kenya

I didn’t know how ...

I didn’t know how to import documents. SAT Japan helped me with all the paperwork. I had no issues at the port. Very professional company.

CK

Collins Kibet Review on Toyota PROBOX on Apr, 12 2025

Kenya

This was my first ti...

This was my first time buying a car online, so I was nervous. SAT Japan explained everything step by step. It was easy, and I got the car I wanted. Thank you!

MO

Marvin Odhiambo Review on Toyota PROBOX VAN on Apr, 11 2025

Kenya

I didn’t know whic...

I didn’t know which car would be good for my needs. SAT Japan helped me pick the right one. Their inventory was really good. It runs great and fits my budget.

HK

Hillary Kiptoo Review on Toyota PROBOX VAN on Apr, 11 2025

Kenya

I had a great experi...

I had a great experience with SAT Japan overall. The staff were very helpful with all the documentation and clearing procedures. My only complaint is the website is a bit old and hard to use on mobile devices.

MW

Mary Wambui Review on Toyota SIENTA on Apr, 10 2025

Kenya

I was scared the car...

I was scared the car might be damaged during shipping. But it came in perfect condition. SAT Japan packed it well. I’m very happy with the quality and the service.

DT

Dennis Thiongo Review on Suzuki ALTO on Apr, 10 2025

Kenya

I am not sure how re...

I am not sure how reliable used Japanese cars would be, but SAT Japan proved me wrong. The car I got looks almost new and drives extremely well. They clearly check their cars thoroughly before shipping.

BM

Brian Mwangi Review on Toyota COROLLA FIELDER on Apr, 10 2025

Kenya

I ordered a Suzuki. ...

I ordered a Suzuki. SAT Japan's shipping process was fast, and my car arrived in spotless condition. It was a wonderful experience! I truly appreciate their honesty and professionalism. Highly recommended.

MW

Michael Wafula Review on Suzuki SWIFT on Apr, 09 2025

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