I had some concerns about shipping delays, but SAT Japan kept me updated every step of the way. Customer support was really responsive, and the tracking system was reliable. My car arrived earlier than expected and in perfect condition!
I got a good quality Toyota Voxy. The transaction was smooth, but there were some minor hiccups with the documentation process. Overall, a very positive experience with just a few areas for improvement.
Buying a Toyota Voxy from SAT was a delightful experience. I received my order quicker than I anticipated. Overall, I am very happy with my buying experience.
My car buying experience at SAT was outstanding. The staff was knowledgeable and went above and beyond to help me. My experience of buying Toyota Voxy with SAT has been phenomenal.
I was kind of worried at first because I couldn't find any reviews online regarding this company that I deemed legit and credible. I saw reviews on the app and still wasn't convinced because I am purchasing from Hawaii, in the United States, and I couldn't find many reviews from the USA. Well, I paid for the car, and then about 1 month later it was shipped. Shipping took only about 8 or 9 days because I'm in Hawaii, not the mainland United States. I just received the car and it was in amazing condition just like they had told me. I'm very happy about that. The only reason I did not rate them 5 stars is because of the fact that some days I would contact them, and I wouldn't hear back from them in a day or more. The lack of communication, time difference, and lack of popular reviews made me feel like I may have gotten scammed. But the car did arrive and it was priced great too. Aside from the spotty communication, I would order a car from them again because I know they are a real reputable car sourcing company. Thank you SAT Japan! ✌?
The interior had a small stain on the back seat that was not visible in the photos. Customer support was polite and offered me a discount on my next purchase. Overall, I appreciate how they handled it, that was a positive experience.
I had trouble understanding the import process at first, as there was a lot of paperwork. SAT Japan walked me through it and sent detailed guidance and support. Now that it's all done, I'd happily go through it again.
